Seapointe Realty – Terms & Conditions for Rental Guests

1. Reservations & Payment Terms

To confirm a reservation, the following is required at the time of booking:

• 50% of the rental rate
• $150 non-refundable Reservation Fee
• $99 non-refundable Security Deposit Waiver (SDW)

The remaining balance is due 45 days prior to arrival and will be automatically charged to the original payment method unless otherwise arranged.

Accepted Payment Methods

• eCheck (preferred; no surcharge)
• Credit Card (subject to a processing fee of up to 3%)

2. Security Deposit Waiver (SDW)

All reservations include a non-refundable $99 SDW, which provides coverage for accidental damages up to $10,000.

Covered

• Unintentional damage, such as spills or broken items

Not Covered

• Intentional damage
• Pet damage
• Unreported damage
• Missing items

Guest Responsibilities

• Promptly report any damage
• Pay for damages that exceed coverage limits or fall outside coverage

3. Travel Insurance

We strongly recommend purchasing travel insurance through RentalGuardian / InsureStays.

• Covers cancellations due to illness, emergencies, weather, and other qualifying events
• “Cancel For Any Reason” (CFAR) may be available if purchased within required timeframes
• Premiums are non-refundable after the applicable review period

4. Cancellations & Changes

More than 45 Days Before Arrival

Refunds will be issued less the following:

• $300 cancellation fee
• Reservation Fee
• SDW
• Payment processing fees
• Insurance premiums, if applicable

Within 45 Days of Arrival

• No refunds, including no-shows or early departures

Changes / Moves

• Permitted more than 45 days prior, subject to availability
• $150 move fee applies
• No changes permitted within 45 days of arrival

5. Check-In & Check-Out

• Check-in: 4:00 PM
• Check-out: 11:00 AM (strict)

Guests may access amenities starting at 1:00 PM on arrival day; however:

• Keys, passes, and access items are not issued before 1:00 PM
• Late check-out is not permitted

Late Departure Fee

$100 per hour, or portion thereof, after 11:00 AM.

6. Occupancy & Use

Each property has a strict maximum occupancy.

The following are prohibited:

• Overcrowding
• Parties, events, or gatherings
• Subletting

Violations may result in immediate termination of the stay and eviction without refund.

7. Prohibited Activities

Smoking

• Strictly prohibited in all units, balconies, and common areas
• $500+ cleaning fee and possible eviction

Pets

• Not permitted in any rental property
• $500+ fee, plus cleaning, and possible eviction

Noise

• Quiet hours are 11:00 PM – 7:00 AM
• Violations may result in eviction

Illegal Activity

• Strictly prohibited and subject to immediate eviction

8. Property Condition & Maintenance

Vacation homes are privately owned and vary in condition, décor, and furnishings.

No refunds will be issued for:

• Appliance failure
• HVAC issues
• Internet or cable outages
• Pest presence
• Utility interruptions
• Weather-related issues

Repairs are scheduled as quickly as possible based on vendor availability.

9. Unit Availability Disclaimer

While we make every effort to honor all reservations, a property may become unavailable due to:

• Maintenance issues
• Owner use
• Sale or removal from the rental program

In that event, guests will be offered:

• A comparable accommodation, if available, or
• A full refund

SVR is not responsible for additional costs or damages resulting from relocation.

10. Guest Responsibilities

Guests agree to:

• Leave the property in good condition
• Remove all trash
• Return all keys, tags, passes, and other issued items
• Report damages immediately
• Follow all community and association rules

Failure to comply may result in additional charges.

11. Incidental Charges

Guests are responsible for charges including, but not limited to:

• Lost or unreturned items
• Excess cleaning
• Damage not covered by SDW
• Smoking or pet violations
• NSF / failed payment fees

All charges may be billed to the payment method on file.

12. Parking

Parking is limited and strictly enforced:

• 1 parking pass: 1BR, 1BR+Den, 2BR
• 2 parking passes: 2BR+Den, 3BR, townhomes

Additional rules include:

• Parking passes must be displayed
• Garage height restrictions apply (approximately 6'1")
• No trailers or oversized vehicles are permitted

13. Entry to Property

SVR reserves the right to enter the property for:

• Maintenance or repairs
• Emergency situations
• Verification of compliance

Advance notice will be provided when possible.

14. Association Rules & Amenities

All guests must comply with:

• Seapointe Village Master Association rules
• Pool, beach, and amenity regulations

15. Limitation of Liability

SVR, the property owner, and associated parties are not liable for:

• Injury, loss, or damage to persons or property
• Theft or loss of personal belongings
• Interruptions to amenities or services
• Events beyond our control, including weather or construction

16. Indemnification

Guests agree to indemnify and hold harmless Seapointe Realty, property owners, and condominium associations from any claims, damages, or liabilities arising from the guest’s use of the property.

17. Chargebacks & Payment Disputes

By booking, guests agree that:

• Charges are valid and authorized
• Any disputes must first be addressed directly with SVR

Improper chargebacks may result in:

• Additional fees
• Collection actions
• Legal enforcement of this agreement

18. Governing Law

All matters shall be governed by the laws of the State of New Jersey.

Any legal action must be brought in Cape May County, New Jersey.

19. Errors & Omissions

While we strive for accuracy, rates, descriptions, and photos may contain errors. SVR reserves the right to correct inaccuracies at any time.

21. Acknowledgment

By completing a reservation, the guest acknowledges and agrees to these Terms & Conditions.

These terms apply to Seapointe Realty-managed rentals and may be supplemented by property-specific rules, occupancy agreements, or condominium association requirements.